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Managed Services

Managed Services

In some exceptionally exception cases, manual interference may not be avoidable. In such cases, a system should be capable of escalating the issues to higher level stakeholders.

Ascent AutoRecon© system can be customized via configuration to automatically escalate any unhandled mismatch exceptions to the next level stakeholders; this will help draw the attention of the superiors for timely resolution.

Functionalities

  • Aged data cleansing exceptions, data match and merge exceptions, system failure exceptions can be configured to be escalated to stakeholders
  • Watchdog module generates alerts for various system events (data updates, recon status, exception resolution, etc.,
  • MIS (Management Information System) module facilitates the managerial users to customize any reporting requirements as a pre-canned report along with the filter criteria